• Next-Generation White Label Solutions

  • Top-Tier Liquidity & Technology Provider 

  • A Trusted Liquidity & Technology Provider


How can we help you? All your questions and answers are here!

Trading Accounts

If you have already opened a trading account, received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice.

Having an account with OXShare means access to thousands of trading products, dedicated support and services, free daily webinars, powerful trading tools, and highly competitive trading conditions among many other features and benefits that traders can enjoy. All you need to do is visit www.oxshare.com and click on “open live account”. From there, fill out all the required fields and attach the necessary documents. Everything is clear and you will know exactly what needs to be done, every step of the way until your very first trade. If you have any issues with your application, simply give us a call or talk to us on live chat and we will make sure your account is opened in no time.

Yes. In order to do so, install an MT5 platform in different folders on your computer for each of your trading accounts.

Guess what? You don’t fund your demo account because it’s free. We give you virtual money so you can test-trade with Royal because you deserve to try it out before investing your hard-earned money.

At OXShare demo accounts do not have an expiry date, and so you can use them as long as you want. Demo accounts that have been inactive for longer than 90 days from the last login will be closed. However, you can open a new demo account at any time.

On a demo account, you’ll be getting similar market conditions and trading features, and monitoring the same market as you would on a real account. The difference though is that on a demo account you’re trading virtual money, so you do not face a risk of losing most or your entire invested capital and you also get to learn. On a live trading account, the risk is real as you may profit but you may also lose most, or all of your invested capital. Also, trading/execution conditions may change, given that you will have to take into account liquidity.

You can close an account but we will keep your data, in accordance with legislation, on our files for a minimum period of 5 years.
If your account balance is 10 USD or less and there are no login attempts made for 90 days, then it will be automatically archived by the system and it will no longer be visible in the Client Area.

⦁ Login to your my OXShare client area.
⦁ Click on the “Change Leverage” tab from the left side control panel of the screen.
⦁ Your current leverage will be automatically displayed, specify the new desired leverage on your account, and click “Submit”.
⦁ Managing your account's leverage is an important aspect of your trading experience. To change the leverage on your account, you will need to ensure the equity on your account supports your margin requirement to avoid being stopped out (our stop out level is at 30%).

Open the terminal window by pressing Ctrl+T on your keyboard, and select the Account History tab. Right click to enable the context menu, which will allow you to save your trading history as an .html file so that you can later view it when you log out of the trading platform.

 To reset your MT5 password through your client portal, kindly follow the steps below:
⦁ Login to OXShare Client Portal.
⦁ Click on "Change MT5Password" from the control panel on the left side of the screen.
⦁ Fill out the required fields and then click "Submit".
You will receive an email confirmation once your trading account password is changed.

 Want to update your Email address? Do not worry you can change the Email address registered on your OXShare account.
⦁ Login to your OXShare client area.
⦁ Click on "My Settings"
⦁ Fill in your new Email address and click "Submit"
Can't login to your account? Our support team can assist you, all you need to do is send us the request to support@oxshare.com

Deposits / Withdrawals

Wallets are created automatically when you open a OXShare account and can be used to make deposits, withdrawals and internal transfers to and from your trading accounts in different currencies, or to invest.

The minimum deposit for all account types is starting from 5$. However, to get a VIP account, you have to reach a balance of minimum $50,000.

We offer a wide range of payment options for deposits/withdrawals: by multiple credit cards, multiple electronic payment methods, bank wire transfer, local bank transfer, and other payment methods.
As soon as you open a trading account, you can log in to our Members Area, select a payment method of your preference on the Deposits/Withdrawal pages, and follow the instructions given.

You can deposit money in any currency and it will be automatically converted into the base currency of your account.

We process all withdrawal requests within one working day.

Yes, you can. However, at the moment of withdrawal processing, your free margin must exceed the amount specified in the withdrawal instruction including all payment charges. Free margin is calculated as equity minus the necessary margin (which is required to maintain an open position).
If you do not have sufficient free margin on your trading account, we will not carry out the withdrawal request until you submit a corrected withdrawal form and/or close the open positions on your account.

Partnerships FAQ’s

An Introducing Broker “IB” is normally a regulated company that has strong connections with investors and maintains a sales strategy geared towards introducing customers to Oxshare. The IB will generate income based on the trading volume executed by the introduced clients.

OXShare Introducing Brokers must initially complete the IB Application Form in order to be evaluated by our compliance department
We do offer an IB program. Here is how it works:
⦁ Open an account in the Client Area. If you are an existing client, please insert your account number.
⦁ Agree to the terms and conditions in the Client Area - IB Room.
⦁ Promote our services to potential clients who may wish to open an account and start trading with us.
⦁ Start receiving IB commissions.

 You can withdraw your IB commission anytime you want by filling in a withdrawal from inside the Client Area. You can transfer the funds to your OXShare live account or withdraw them to your bank account, Skrill, Neteller or any other available payment solution.


This error occurs due to a loss of connection, and hence the lack of current prices. This can happen if your terminal loses internet connection suddenly while you’re placing, modifying, or closing an order.

This error appears when you’re unable to establish a connection with our trading server.

This happens if the S/L or T/P level you’re trying to place is not within the correct parameters of the limits for that particular instrument.

This error happens when your platform isn’t up to date and is no longer compatible with our servers. 
You’ll need to update your platform by downloading the latest version of the platform.

This error means that no trading activity can take place in your account.
For assistance, click on ‘Chat Now’ at the bottom-right of your screen to get in touch with one of our Account Geniuses.

This error indicates that you’re trying to trade out of trading hours, which means there are no valid prices you can trade on.

This means you don’t have enough money available to cover the margin requirement for the trade you’re trying to place.

This error indicates that you’re trying to trade out of trading hours, which means there are no valid prices you can trade on.

OXShare.com is owned and operated within the OXShare Group of companies.OXShare Limited registered by the International Finance Corporation IFC in st lucia Registration Number 00101(Registered Office 1st Floor, The Sotheby Building, Rodney Bay, Gros-Islet, Saint Lucia) , OXShare LTD regulated By Mozambique GOV as Financial Broker under regulation number 101950778 (Registered Office: Mozambique , Maputo City , Districal Kampfumo Quarter De V:24July N:1638,3 Floor To The Left ). OXShare FSA LTD, regulated Financial Services Authority , Registration Number 1654 (Registered Office suite 305, Griffith Corporate Center, Beachmont, Kingstown, Saint Vincent and the Grenadines)

Clients must be at least 18 years old to use the services of OXShare.

Risk statement: An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned in OXShare.com should seek their own financial or professional advice. Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the markets. Don't invest and trade with money which you can't afford to lose. Forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not.

You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of OXShare Limited or any of its affiliates, directors, officers or employees.

Restricted Regions: OXShare Limited does not provide services for citizens/residents of the United States, Cuba, Myanmar, North Korea, Sudan. The services of OXShare Limited are not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

Information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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